Privacy Policy

OVERVIEW

At Basr Dates Trading LLC (“we”, “us”, “our”), your privacy is very important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://basrdates.com (the “Website”). By using our services, you agree to the collection and use of information as described in this policy.

SECTION 1 – INFORMATION WE COLLECT

When you visit the Website, we collect different types of information about you, including your location. This includes both personal information (data that can identify you as an individual) and non-personal information (data that cannot be used to identify you).

1.1 Personal Information

We collect personal information that you provide directly to us when you:

• Make a purchase or attempt to make a purchase;
• Create an account on the Website;
• Subscribe to our newsletter;
• Contact us via email or our contact forms;
• Participate in surveys, contests, or promotions.

The personal information we may collect includes, but is not limited to:

• Name
• Email address
• Billing and shipping address
• Phone number
• Payment information (e.g., credit card details)

1.2 Non-Personal Information

We also automatically collect certain non-personal information when you visit our Website. This includes:

• IP address
• Browser type
• Device information
• Referring/exit pages
• Date/time of visit

We use cookies and similar tracking technologies to collect this non-personal information. You can modify your cookie preferences through your browser settings.

SECTION 2 – HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

2.1 To Process Transactions

We use your personal information to process and fulfill any orders placed through the Website, including managing payment, shipping, and providing you with order confirmation and invoices.

2.2 Customer Support

We use your information to provide customer support and to respond to any inquiries or requests you submit through our contact forms or via email.

2.3 Marketing and Communication

If you opt-in, we will send you marketing communications and promotional offers via email. You can opt-out of receiving marketing emails at any time by following the unsubscribe link in our emails.

2.4 Website Improvement

We analyze the non-personal information we collect to improve our Website’s performance and user experience, as well as to ensure our site remains secure.

SECTION 3 – SHARING YOUR INFORMATION

We do not sell or rent your personal information to third parties. However, we may share your personal information in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Website, conducting business, and providing services to you. These service providers include payment processors, shipping companies, and IT support. All such third parties are required to treat your information in accordance with this Privacy Policy and applicable laws.

3.2 Legal Compliance

We may disclose your personal information when required by law or in response to valid legal requests by public authorities, including for purposes of national security or law enforcement.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owners as part of the business transaction.

SECTION 4 – COOKIES AND TRACKING TECHNOLOGIES

Our Website uses cookies and other tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us recognize you and provide customized services, such as keeping items in your shopping cart.

You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, some parts of our Website may not function properly.

SECTION 5 – DATA SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information. This includes encrypting sensitive information (such as credit card details) during transmission using Secure Socket Layer (SSL) technology.

While we strive to use commercially acceptable means to protect your personal information, please be aware that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

SECTION 6 – YOUR RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete personal data.
• Right to Erasure: In certain circumstances, you may request the deletion of your personal data.
• Right to Object to Processing: You can object to the processing of your personal data for marketing or profiling purposes.
• Right to Withdraw Consent: Where we rely on your consent for processing, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at support@basrdates.com.

SECTION 7 – RETENTION OF DATA

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal or accounting requirements. Once the information is no longer needed, we will securely dispose of it in accordance with applicable laws.

SECTION 8 – THIRD-PARTY LINKS

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these external websites. We encourage you to read the privacy policies of any third-party sites you visit.

SECTION 9 – CHILDREN’S PRIVACY

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

SECTION 10 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date at the top of the policy will reflect the last update. Your continued use of the Website after any changes to this policy constitutes your acceptance of the updated terms.

SECTION 11 – CONTACT INFORMATION

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your rights, please contact us at:

Basr Dates LLC
Email: support@basrdates.com
Phone: +971 542486090
Website: https://basrdates.com